General Information
The Springfield Civic Center temporary Box Office is located on East Court Street between Main and Dwight Street. Our Main entrance to the building is now located on the corner of Dwight Street and East Court Street.

Hours of Operation
Administration Hours: Monday - Friday; 9:00am to 5:00pm
Box Office Hours: Monday - Friday; 9:00am to 5:00pm, Saturday 10:00am to 4:00pm. With extended hours on the night of events.

Ticket Ordering Information
Tickets for all Springfield Civic Center events can be purchased at the Civic Center Box Office, all area TicketMaster Outlets, and charge by phone at (413) 787-6600, (800) 639-8602, and (413) 733-2500. You may also log on to

Payment Accepted
Credit Cards - MasterCard, Visa, American Express, and Discover
Checks - with the proper identification
1. A valid drivers license
2. Address on check must agree with license
3. A phone number

Group Sales
Groups will receive special discounts for certain Civic Center events. For Further information call (413) 567-1505

Falcons Season Tickets
For ticket information
click here or call the Falcons office at (413) 739-3344.

Security Procedures
Guests attending Civic Center events are advised that bags, backpacks, luggage and like articles will be strictly prohibited from the facility. All guests will be subject to search, at the Civic Center's discretion, of their person and/or possessions (including women's handbags which may be allowed entry after such search). Patrons with prohibited articles will be turned away at the entrances and no storage or "check-in area" will be provided for such items. Enforcement will be without exceptions.